Home » FAQ

Frequently Asked Questions

  • Who is eligible to use this system?

    Our Mission: Your Vote serves any voter in the participating jurisdictions (Florida counties of Alachua, Baker, Bay, Bradford, Charlotte, Clay, Collier, Miami-Dade, Duval, Escambia, Hernando, Highlands, Indian River, Jackson, Leon, Levy, Madison, Manatee, Martin, Marion, Nassau, Okaloosa, Okeechobee, Osceola, Pasco, Pinellas, Putnam, Sarasota, Santa Rosa, St. Johns, St. Lucie, Suwanee, Wakulla, or Walton) who is an absent uniformed service member, family member, or any overseas civilian (UOCAVA voter).

  • What is a UOCAVA voter?

    UOCAVA is the term we use to refer to those voters who are covered under the Uniformed and Overseas Citizens Absentee Voting Act.  This Congressional Act provides special protections and services for any member of the uniformed services, their family members, and any other citizen who lives overseas.  So any military or family member absent from his voting jurisdiction, or any other civilian living overseas (NOT in one of the US Territories) is covered by this Act.

  • Why isn’t my name in the system? I know I’m a registered voter in one of the participating counties.

    Even though you are a registered voter, there are two reasons you may not be found in the system.  First, you may need to update your address with your local elections office so they know you are protected as a UOCAVA voter.  Second, you need to have an absentee ballot request on file for the election.

  • How do I request an absentee ballot or update my out-of-county address if I haven’t already done so?

    You can contact your individual Supervisor of Elections through the County Voting Information page of this website.  Absentee requests and address changes can be made in writing, by phone, by e-mail, or by web form.

  • How do I return my voted ballot?

    Florida law currently allows overseas voters to return voted ballots by either regular mail or fax.  All other (non-overseas) voters must return absentee ballots by regular mail.  E-mail return is not legal in Florida.  Be sure to follow the instructions provided for you.

  • What happens if my session gets interrupted? How do I get another ballot?

    Voters are permitted to log in with their credentials and either use the online system or print a blank ballot multiple times.  However, only one ballot can be returned/submitted.

  • What do I do if my envelope is the wrong size?

    You can cut the appropriate information off of the envelope face provided and tape it to your envelope, or simply cut and fold the page to use it as its own envelope.

  • Why is the Voter’s Certificate so important?

    We use your signature on the certificate to verify your identity before the ballot can be counted.  It must not be sealed inside the secrecy envelope along with your ballot!  If you return your ballot by mail, make sure it is in the outer envelope along with the ballot in the secrecy envelope.  If you return your ballot by fax (overseas voters only!), make sure your signed Voter’s Certificate is faxed along with the ballot.

  • What if my signature has changed since I registered?

    In order for your ballot to be counted it is important that the signature on your Voter’s Certificate match the one on file with your Supervisor of Elections.  You can update your signature until the canvass of absentee ballots begins in your county, which occurs no earlier than the 15th day before election day.  Download a voter registration application from your Supervisor of Elections’ website and use it send your signature update as soon as possible.

  • How do I know if my ballot was received?

    Every Supervisor of Elections has a MOVE Act-compliant absentee ballot tracking system as part of their website.  The status of your ballot will be updated and can be viewed there.

  • How does my ballot get counted?

    Regardless of which method you use to return your ballot, your choices have to be transcribed onto a regular optical scan ballot to be tabulated.  This is done under the supervision or direction of the County Canvassing Board in a public meeting.  If you have followed the instructions provided, your identity is removed from the process before your ballot choices are transcribed.

  • Isn’t this internet voting?

    No. This system does not facilitate the return of your votes via the internet nor does it tabulate your selections. Florida law requires that you return your ballot by mail or by fax.

  • What is the deadline to return my ballot?

    Your mailed or faxed ballot must be received in the Supervisor of Elections office by 7:00 PM on Election Day.